Contact

1. Delivery Policy

1.1 Processing Time

• Orders are processed within 2-3 business days. No processing on weekends or holidays.
• High order volumes may cause delays. We will notify you of any significant delays via email or phone.

1.2 Shipping Rates & Delivery Estimates

• Shipping charges are calculated at checkout.
• Estimated delivery times: 8-14 business days.

1.3 Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email with tracking details once your order has shipped.

1.4 Customs, Duties, and Taxes

• Customers are responsible for any customs and taxes applied to their orders.

1.5 Damages

• We are not liable for products damaged or lost during shipping. Please contact the shipment carrier to file a claim if needed.

1.6 Third-Party Fulfillment

• Some items may be fulfilled by third-party suppliers. These items will be shipped directly from the supplier.

2. Return Policy

At Global Elite Style, we aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.

2.1. Return Eligibility

• You have 30 days from the date of receipt to return any item.
• To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

2.2 Non-Returnable Items

• Several types of goods are exempt from being returned: Perishable goods, intimate or sanitary items, hazardous materials, and flammable liquids or gases.
• Additional non-returnable items include made-to-measure garments, gift cards and downloadable software products.

2.3 Return Instructions

• To initiate a return, please email us with your order number and reason for return to receive a return authorization and further details.

2.4 Processing Time

• Once we receive your returned item, we will inspect it and notify you of the status of your return.
• If your return is approved, we will initiate a refund to your original method of payment.
• Refunds typically take 5-10 business days to process, depending on your payment provider’s policies.

2.5 Exchanges

• If you need to exchange an item for a different size or color, please email us with your order number and exchange request. We will provide instructions on how to proceed with the exchange.

2.6 Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with details and photos of the defect. We will arrange for a replacement or refund as quickly as possible.

2.7 Third-Party Fulfillment

• Some items may be fulfilled by third-party suppliers. If you need to return an item fulfilled by a third party, the return instructions and processing times may vary. We will provide specific instructions for these items upon receiving your return request.

We appreciate your understanding and cooperation. For any questions regarding our returns policy, please contact us at info@globalelitestyle.com.